Shipping Policy



All products are shipped with Australia Post.
Standard Post: FREE
Express Post: $8.00 All orders are shipped within 3* working days. Express Post remains oAustralia Post's fastest postal service, but our next-business-day guarantee is suspended until domestic flights return to normal.
AUSTRALIA POST COVID DISTRUPTION UPDATE

If you have not received an order within 10 days, please notify us by email at:sales@ballbrands.com.au
If you wish to return or exchange your order for a different size, colour or style, please email us at sales@ballbrands.com.au with your name, order number, and product so we can help you quickly.

RETURNS PROCESS

To return an item, please send unopened, with original packaging to:

18/20 Duerdin Street, Clayton VIC 3168

And also include the following information:
Your Order number if known (appears on the top of the confirmation email)
Your name and address, adescription of the item you are returning
Whether you would like a refund or exchange.
If you wish to exchange it for a different item, please include the name and item number of the replacement item.